Knowledge Base

Categories (13)

Accounts and Password

Articles related to account set up and use, passwords and access to systems.
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Banner and Argos

Information on Banner and Argos.
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Email

Articles related to email.
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Classroom Technology

General help articles on technology in classrooms and multi-purpose rooms.
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Printing

Articles related to printing support.
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Security

Articles related to information security.
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Cloud Storage

Guides and tips for cloud storage (Google Drive, Dropbox, etc.) use.
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Phone

Comprehensive help guides and articles on the phone systems at Occidental.
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Internet and WiFi

Articles related to connections to the network (wireless and wired).
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Remote Access

Articles on how to have access to Oxy devices, software, network drives and more when accessing remotely.
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Software Access

Articles on how to access software and various software needs.
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Tips and Tricks

Tips and tricks to help for various technical needs and issues.
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Troubleshooting

Articles covering general troubleshooting for devices and systems.
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